Beschrijving
Deze plugin is niet getest met de laatste 3 grotere versies van WordPress. Mogelijk wordt het niet meer onderhouden of ondersteund. Ook kunnen er compatibiliteitsproblemen ontstaan wanneer het wordt gebruikt met recentere versies van WordPress.
System Ticket Support
Beschrijving
Main Site | Docs | Knowledge Base | Office Website
Full features needed for a private ticket system, setting and use in some minutes. Use for unlimited product, categories or supporter. Already pre-template, realtime report…etc.
Free for all.
Demo Sandbox
- Click Create Demo to review what plugin can.
Video Overview System Ticket Support
Video How to use the Ticket for customers
Features
- Create ticket easy by input some fields
- Submit ticket on Front-End and register account at the same time
- Get notification via email when have new reply
- Already define automatic template response email, template tickets
- Already manager users
- Management categories, products
- Management all tickets
- Realtime report
- Can use for many support as you want, they are the same role
- Feedback customers – after ticket closed, system automatic send an email to user to get feedback about supporter.
- Supporter can create owner template
- Can predefine mail template – which use to send to customers.
- Current notes – Private note save processing ticket, what need to do, or…etc
Schermafbeeldingen
Submit Ticket System Options: Basic Settings. 
Submit Ticket System Options: Footer Settings. 
Submit Ticket System Options: Register Settings. 
Register user from Front-End 
Create ticket from Front-End 
Response ticket from BackEnd(Admin/Supporter/Leader) 
Realtime report from BackEnd 
Customers management 
Supporter management 
Manage Ticket Template(Admin/Supporter/Leader) 
Predefine Mail Template(Admin) 
My profile of user management 
Listing tickets
Installatie
Do follow to install plugins:
- Upload the plugin files to the
/wp-content/plugins/plugin-namedirectory, or install the plugin through the WordPress plugins screen directly. - Activate the plugin through the ‘Plugins’ screen in WordPress
- Go to menu Submit Ticket System to configure the plugin
FAQ
- Is Submit Ticket System Free?
Yes! it’s always will be free.
- Is it limit products?
No! it isn’t.
- How many website i can use?
Unlimited as you want.
- Have hierarchy for support?
No, haven’t got. This is simple system, so just 4 objects: admin, supporter, leaders and customers.
Beoordelingen
Bijdragers & ontwikkelaars
“System Ticket Support” is open source software. De volgende personen hebben bijgedragen aan deze plugin.
Bijdragers
Vertaal “System Ticket Support” in je eigen taal.
Interesse in ontwikkeling?
Bekijk de code, haal de SVN repository op, of abonneer je op het ontwikkellog via RSS.
Changelog
1.0.0
- Initial Release!
