Beschrijving
GhostChat
Beschrijving
GhostChat is the official WordPress plugin for The Chat Widget — a privacy-first, ultra-lightweight live chat with Gmail threading, CRM Lite features, and automation. Perfect for businesses that care about page speed, visitor privacy, and GDPR compliance.
Key Features:
* Gmail Threading – Reply to website messages directly from your Gmail inbox. Every conversation threads perfectly, and visitors can reply via email too.
* CRM Lite – Every visitor becomes a contact. Email is required before messaging (automatic lead capture). View all contacts, add notes, and export to CSV.
* Automation – Set business hours, toggle away mode, and capture emails when you’re offline. Never miss a lead.
* Privacy-first – Zero tracking, zero cookies, GDPR compliant by default
* Ultra-lightweight – Only 3KB (20-40x smaller than competitors)
* Edge-powered – 10-30ms latency worldwide
Note: This WordPress plugin is open source (GPL licensed). The Chat Widget service and platform are proprietary.
Why The Chat Widget?
* 3KB widget – 20-40x smaller than Intercom, Zendesk, Drift, Crisp
* Zero tracking, zero cookies – No cookie banners needed
* 10-30ms latency – Edge-powered global delivery
* Gmail threading – Reply directly from your Gmail inbox, threads stay in sync
* CRM Lite – Built-in contact management, lead capture, and CSV export
* Automation – Business hours, away mode, and email capture when you’re offline
* Lead capture – Email required before messaging (no anonymous chats)
* Real-time messaging – Instant customer replies
* Mobile PWA dashboard – Reply from your phone like WhatsApp
* GDPR compliant – Built for privacy regulations
How it works:
1. Sign up free at The Chat Widget
2. Create a site and get your Site ID
3. Enter your Site ID in the plugin settings
4. The chat widget appears on your site automatically
Pricing:
* 30-day Free Trial: All features included, no credit card required. Start free at thechatwidget.com/signup
* Starter ($5/month or $50/year): 1 site, unlimited messages, unlimited history, Gmail threading, contact export (CSV)
* Growth ($9/month or $90/year): Up to 3 sites, unlimited messages, unlimited history, Gmail threading, contact export (CSV)
* Business ($19/month or $190/year): Up to 10 sites, unlimited messages, unlimited history, advanced analytics, remove branding, priority support, export conversations (CSV/JSON coming soon)
Annual billing saves 2 months – Pay for 10 months, get 12 months of service!
Compare that to competitors charging $39-99/month!
Installatie
- Install the plugin through the WordPress plugin directory, or upload to
/wp-content/plugins/the-chat-widget - Activate the plugin through the ‘Plugins’ menu in WordPress
- Go to Settings > GhostChat
- Enter your Site ID from your dashboard at app.thechatwidget.com
- Save changes – the widget appears instantly on your site!
FAQ
Do I need an account?
Yes, sign up free at thechatwidget.com/signup to get a Site ID.
Is it really free?
Yes! We offer a 30-day free trial with all features. No credit card required. After that, plans start at just $5/month (or $50/year for 2 months free).
Does it slow down my site?
No! At 3KB, GhostChat is 20-40x smaller than competitors like Intercom (120KB+), Zendesk (150KB+), or Drift (200KB+). It has zero impact on page speed or Lighthouse scores.
Does it track visitors?
No. GhostChat uses zero tracking and zero cookies. However, visitors must provide their email before messaging (this captures leads automatically). No cookie banners needed.
Is it GDPR compliant?
Yes. GhostChat doesn’t track or store personal data without consent. Perfect for EU businesses.
Can I customize the widget?
Yes! Customize colors, position, and welcome messages in your dashboard.
Does it work on mobile?
Yes! The dashboard is a mobile-first PWA. Install it on your phone and reply to customers like WhatsApp.
Can I reply from Gmail?
Yes! This is one of our key features. When a visitor sends a message, you get an email notification. Reply directly from Gmail — your response appears in the chat widget, and the conversation threads perfectly. Visitors can also reply via email.
What is CRM Lite?
CRM Lite is our built-in contact management system. Every visitor who messages you becomes a contact (email is required before messaging). View all contacts, see conversation history, add notes, and export to CSV. Available on Growth and Business plans.
Does it support automation?
Yes! Set your business hours, toggle away mode, and automatically capture visitor emails when you’re offline. Available on Growth and Business plans.
Beoordelingen
Er zijn geen beoordelingen voor deze plugin.
Bijdragers & ontwikkelaars
“GhostChat” is open source software. De volgende personen hebben bijgedragen aan deze plugin.
Bijdragers
Vertaal “GhostChat” in je eigen taal.
Interesse in ontwikkeling?
Bekijk de code, haal de SVN repository op, of abonneer je op het ontwikkellog via RSS.
Changelog
1.0.7
- Updated description to reflect new features (Gmail threading, CRM Lite)
- Updated pricing information
- Removed “anonymous sessions” reference (email now required)
1.0.6
- Fixed WordPress.org plugin checker errors
- Corrected text domain to match slug
- Added proper input sanitization callback
- Updated tested up to WordPress 6.9
- Reduced tags to 5 (WordPress.org requirement)
1.0.5
- Added chat bubble icon to header for better branding
- Fixed script enqueuing to use WordPress standards
- Added input sanitization for security
- WordPress 6.9 compatibility verified
1.0.4
- Added professional branding with gradient header
- Added footer with helpful links
1.0.3
- Added smart paste detection – auto-extracts Site ID from script tag
- Improved user experience with real-time feedback
1.0.2
- Added step-by-step setup instructions
- Better guidance for first-time users
1.0.1
- Clarified branding: GhostChat by The Chat Widget
- Updated widget URL to api.thechatwidget.com
- Updated dashboard URL to app.thechatwidget.com
- Improved admin UI with better status messages
1.0.0
- Initial release
