Beschrijving

Voice interaction shouldn’t feel like a voicemail.

Most WordPress chatbots are just text-bots wearing a mask. You speak, wait for a transcript, wait for a server, and eventually hear a robotic voice read a script. It’s clunky, it’s frustrating, and it’s bad UX.

Babelbeez is different.
We provide the first Native Speech-to-Speech experience for WordPress. Powered by OpenAI’s Realtime API, Babelbeez doesn’t “transcribe”—it listens. It responds with human-like speed (under 300ms). It understands emotion. It lets your customers interrupt. It feels like a high-quality phone call, right in the browser.

The Evolution of the WordPress Chatbot

Babelbeez moves past the era of the “Digital Walkie-Talkie” and introduces true Conversational Autonomy.

1. Conversational Fluidity (Low Latency)
   The human brain expects a response in under 500ms. Legacy bots take 3–5 seconds to process and respond. Babelbeez uses OpenAI’s gpt-realtime to achieve near-instant interaction. It understands tone, allows for interruptions, and feels like a natural extension of your team.

2. Autonomous Knowledge (No More Flow-Charts)
   Stop wasting weekends building complex “if/then” logic trees. Our Auto-RAG engine crawls your website and understands your business intuitively. It knows your hours, your service nuances, and your pricing without you writing a single line of dialogue.

3. Managed Infrastructure (Enterprise Safety)
   Managing your own OpenAI API keys is a liability. One viral bot attack or a misconfigured loop can lead to “Bill Shock” in the thousands. We provide a “Closed-Loop” environment. You pay one flat rate; we handle the tokens, the security, and the infrastructure. It is the only “Client-Safe” way to deploy AI on WordPress.

Beyond the Call: Real-Time Integrations

A voice agent shouldn’t just talk; it should execute. Babelbeez acts as a bridge between your visitors and your tech stack:

• Structured Data Extraction: The AI doesn’t just send a transcript; it identifies the caller’s intent, extracts their email, and captures “custom entities” (like a preferred appointment time).
• Zapier & Make.com: Automatically push those structured leads into HubSpot, Salesforce, or Google Sheets the moment the call ends.
• WhatsApp Handoff: If a user needs a brochure or a human follow-up, the agent can instantly route the conversation to your WhatsApp Business account.

Key Features for Businesses

• Native Realtime Voice: Fluid, human-speed interaction for true conversation.
• Smart Call Button: A high-conversion replacement for the “Click to Call” button. No carrier fees for you or the customer.
• Human Handoff: Captures leads and routes them to your inbox or WhatsApp when the AI finishes its job.
• Automatic Training: Just paste your URL. Our crawler builds the agent’s brain in seconds.
• Agency-Ready: Lightweight and tamper-proof. Configuration happens on our dashboard, not in your WP-Admin.
• Multilingual: Automatically detects and speaks the visitor’s language.

How It Works

1. Install: Click “Install Now” and activate.
2. Connect: Create your account at Babelbeez.com (no credit card required to start).
3. Train: Paste your website URL into the Babelbeez dashboard. We ingest your data automatically.
4. Integrate: Connect Zapier or Make.com to send your call outcomes to your CRM.
5. Go Live: The Smart Call Button appears on your site immediately.

Third-Party Services

This plugin is a connector for the Babelbeez service. To provide the voice experience, your site will interact with:

• Babelbeez (https://www.babelbeez.com): Manages your agent’s knowledge, voice settings, and integrations. Your API key is sent to this service for authentication. See:

  • Terms of Service
  • Privacy Policy

• OpenAI (https://openai.com): Powers the Realtime audio processing. During a conversation, the real-time audio stream from the user is sent to OpenAI for processing to generate a response.

This plugin stores your Babelbeez API key and selected agent ID in your site’s options table. All conversation processing is handled by the services listed above and is subject to their respective privacy policies.

Review our Terms of Service and Privacy Policy for more details.

Shortcodes

Use the shortcode to embed on specific pages when Load Site-wide is disabled.

Basic:
[babelbeez_voice_ai]

With an explicit agent (overrides the saved selection):
[babelbeez_voice_ai id=”PUBLIC_CHATBOT_ID”]